Payments Policy
At Bookmark Tales, we strive to provide a seamless and secure checkout experience. This Payments Policy outlines the accepted payment methods, billing procedures, and security measures to ensure a smooth transaction process.
1. Accepted Payment Methods
We accept the following payment options for your convenience:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
All transactions are processed securely using industry-standard encryption to protect your payment details.
2. Pricing and Currency
- All prices are displayed in USD ($) and are subject to applicable taxes, depending on your location.
- Prices are final at checkout, and we do not charge hidden fees.
- We reserve the right to modify product prices at any time, but changes will not affect confirmed orders.
3. Payment Processing
- Payments are charged at the time of purchase.
- Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.
- If a payment fails or is declined, the order will not be processed. Please verify your payment details and try again.
4. Taxes and Additional Fees
- Sales tax may be applied to your order based on your shipping address.
- Any applicable taxes will be calculated and displayed at checkout.
- Customers are responsible for any additional charges such as bank transaction fees.
5. Payment Security
We prioritize your security by implementing the following measures:
- SSL (Secure Socket Layer) encryption to protect your payment data.
- Compliance with PCI DSS (Payment Card Industry Data Security Standard) for safe transactions.
- We do not store your full payment details.
6. Refunds and Chargebacks
- Refunds are processed according to our Return Policy.
- If you believe there was an unauthorized charge on your account, please contact us immediately at bookmarktales1@gmail.com.
- Chargebacks filed without first reaching out to us may result in account suspension.
7. Contact Information
For payment-related inquiries, please contact us:
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Trade Name: Bookmark Tales
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Company Name: Commerce Jova Inc.
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Company No: 1180269483
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Phone: +1 418 896 3526
- Email: bookmarktales1@gmail.com
Support Hours:
Monday–Friday: 7:00 AM to 3:00 PM