Payments Policy

At Bookmark Tales, we strive to provide a seamless and secure checkout experience. This Payments Policy outlines the accepted payment methods, billing procedures, and security measures to ensure a smooth transaction process.

1. Accepted Payment Methods
We accept the following payment options for your convenience:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

All transactions are processed securely using industry-standard encryption to protect your payment details.

2. Pricing and Currency

  • All prices are displayed in USD ($) and are subject to applicable taxes, depending on your location.
  • Prices are final at checkout, and we do not charge hidden fees.
  • We reserve the right to modify product prices at any time, but changes will not affect confirmed orders.


3. Payment Processing

  • Payments are charged at the time of purchase.
  • Once your payment is successfully processed, you will receive an order confirmation email with your purchase details.
  • If a payment fails or is declined, the order will not be processed. Please verify your payment details and try again.


4. Taxes and Additional Fees

  • Sales tax may be applied to your order based on your shipping address.
  • Any applicable taxes will be calculated and displayed at checkout.
  • Customers are responsible for any additional charges such as bank transaction fees.

5. Payment Security
We prioritize your security by implementing the following measures:

  • SSL (Secure Socket Layer) encryption to protect your payment data.
  • Compliance with PCI DSS (Payment Card Industry Data Security Standard) for safe transactions.
  • We do not store your full payment details.


6. Refunds and Chargebacks

  • Refunds are processed according to our Return Policy.
  • If you believe there was an unauthorized charge on your account, please contact us immediately at bookmarktales1@gmail.com.
  • Chargebacks filed without first reaching out to us may result in account suspension.


7. Contact Information
For payment-related inquiries, please contact us:

  • Trade Name: Bookmark Tales
  • Company Name: Commerce Jova Inc.
  • Company No: 1180269483
  • Phone: +1 418 896 3526
  • Email: bookmarktales1@gmail.com

Support Hours:
Monday–Friday: 7:00 AM to 3:00 PM